Privacy Policy

Who we are

The 9CC Group ( ‘we’ ‘us’ or ‘our’) gather and process your personal information in accordance with this privacy notice and in compliance with the relevant Data Protection Regulation and laws. This notice provides you with the necessary information regarding your rights and our obligations and explains how, why and when we process your personal data.

The 9CC Group registered office is at The 9CC Group, C/O The Boswell Centre, 18 Well Road, Auchinleck, KA18 2LA and we are a company registered in Scotland under company number SC051980. We are registered on the Information Commissioners Office Register, registration number: ZB578380 and act as the Data Controller when processing your data. Our designated Appointed person can be contacted at the above-mentioned address.

Information that we collect through this website

The 9CC Group processes your personal information to meet our legal statutory and contractual obligations and to provide you with our products and services. We will never collect any unnecessary personal data from you and do not process your information in any way, other than as specified in this notice.

The personal data that we collect

  • Name

  • Place of work

  • Contact Number

  • Email Address

We collect information in the below ways;

  • Online form

  • Applications forms to apply for grants

How do we use your personal data?

The 9CC Group takes your privacy very seriously and will never disclose, share or sell your data without your consent; unless required to do so by law. We only retain your data for as long as it is necessary and for the purpose(s) specified in this notice. Where you have consented to us providing you with promotional offers and marketing, you are free to withdraw this consent at any time. The purposes and reasons for processing your personal data are detailed below;

  • We will use your personal data to respond to your enquiry.

  • We will occasionally send you marketing information where we have assessed that it is beneficial to you as a customer and in our interests. Such information will be non-inclusive and is processed on the grounds of legitimate interests.

  • We share your information with the local authority to assist in the determination of your application.

Your rights

You have the right to access any personal information that we process about you and to request information about;

  • What personal data we hold about you

  • The purpose of the processing

  • The categories of personal data concerned

  • The recipients to whom the personal data has/will be disclosed

  • How long we intent to store your personal data for

  • If we did not collect the data directly from you, information about the source.

If you believe that we hold any incomplete or inaccurate data about you, you have the right to ask us to correct and/or complete the information and we will strive to do so as quickly as possible; unless there is a valid reason for not doing so, at which point you will be notified.

You also have the right to request erasure of your personal data or to restrict processing (where applicable) in accordance with the data protection laws; as well as to object to any direct marketing from us. Where applicable, you have the right to data portability of your information and the right to be informed about any automated decision-making we may use.

If we receive a request from you to exercise any of the above rights, we may ask you to verify your identity before acting on the request; this is to ensure that your data is protected and kept secure.

Sharing and disclosing your personal information

We do not share or disclose any of your personal information without your consent, other than for the purposes specified in this notice or where there is legal requirement.

Safeguarding measures

The 9CC Group takes your privacy seriously and takes every reasonable measure and precaution to protect and secure your personal data. We work hard to protect you and your information from unauthorised access, alteration, disclosure or destruction and have several layers of security measures in place, including:

  • SSL

  • encryptions

  • restricted access

  • IT authentication

  • firewalls

  • anti-virus/malware

How long we keep your data

The 9CC Group only ever retains personal information for as long as is necessary and we have strict review and retention policies in place to meet these obligations.

Where you have consented to us using your details for direct marketing, we will keep such data until you notify us otherwise and/or withdraw your consent.

Marketing

Occasionally, the 9CC Group would like to contact you with the products/services that we provide. If consent to us using your contact details for this purpose, you have the right to modify or withdraw your consent at any time by using the opt-out/unsubscribe options by contacting us.

You may be contacted with the above-mentioned marketing offers by email or telephone.

Lodging a complaint

The 9CC Group only processes your personal information in compliance with this privacy notice and in accordance with the relevant data protection laws. If, however you wish to raise a complaint regarding the processing of your personal data or are unsatisfied with how we have handled your information, you have the right to lodge a complaint with the supervisory authority.

Supervisory Authority

If you remain dissatisfied with our actions, you have the right to lodge a complaint with the Supervisory Authority. The Information Commissioner’s Office (ICO) can be contacted at: –

Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

Telephone: 0303 123 1113
Email: enquiries@ico.org.uk